Cassava and taro are snap frozen at harvest on the farm, then transported to our freezer warehouse in Sydney, Brisbane, and Melbourne. When your order is received online, our refrigerated courier service picks your order at the warehouse and delivers to your door. When placing your order, you give us “Authority to Leave” (ATL): if nobody is available to receive the package during business hours, the courier will leave the cool box at the delivery address. Cassava and taro will remain frozen for approximately 24 hours inside the carton at ambient temperature.

Cassava and taro are packaged and sold by the carton – a cardboard box which contains individual packs inside an insulation liner. Carton size is approximately 440 x 320 x 150mm.

No, we do not sell individual packs. We sell carton boxes only. Our products are aimed at wholesale customers (restaurants, food processors) and retail customers who regularly eat cassava and taro. Delivery costs for small orders are also very expensive because we use cold (frozen) storage and distribution. Delivery costs for small orders can be higher than the product itself.

Yes. Our wholesale customers include restaurants and food processors located in Brisbane, Gold Coast, Coffs harbour, and Sydney. For wholesale customers wanting large quantities, please use the contact form below on this website.

1. Farmer Mike does not offer any refund or return where you simply change your mind in respect of any purchase of a Product.

2. Our Products come with guarantees that cannot be excluded under the Australian Consumer Law. If you consider that any Product sent to you is damaged, defective or fails to comply with any guarantees in the Australian Consumer Law, you can notify us and we will examine the received digital or physical evidence of the defective Product and will notify you of the outcome via email within 14 days.

3. If you request a refund for any other reason, you can request a refund using the contact form below on this website and we will consider each request at our reasonable discretion. We will notify you of the outcome of your refund request via email within 14 days. If your refund is approved, we will process the refund within 14 days of the day we confirmed to you via email that you were entitled to a refund.

4. Unless otherwise requested by you, refunds will be issued as a credit to your customer account. You may request that refunds are made to the same credit card used to purchase the applicable Products.

5. Refunds and returns or replacements do not include postage and/or handling charges and all such charges are at your expense. Where a refund is authorised, there may be a delay of up to and possibly exceeding, 28 days from the authorisation date until you receive the refund.

6. Please take care when specifying your delivery address as refunds will not be provided if you enter an address incorrectly.

7. For all assistance with returns please contact us using the contact form below on this website.

Cassava root is popular in most of the world outside Europe, North America, and Australia. Cassava is naturally free from gluten and is popular with people allergic to nuts, coconut, grains, and those following a low or gluten-free diet. Shredded cassava (Tapioca) flour is virtually tasteless and odourless but is used to achieve a spongy, light, and fluffy texture in baked goods or to make crispy pie crusts and pizzas. Cassava is has high carbohydrate content as well as potassium, vitamin C, and other trace elements.

Taro root (colocasia esculenta) is a starchy root vegetable originally cultivated in Asia but now enjoyed around the world. It has a brown outer skin and white flesh with purple specks throughout. When cooked, it has a mildly sweet taste and a texture similar to potato. Taro root is a great source of fibre and other nutrients and offers a variety of potential health benefits, including improved blood sugar management, gut and heart health. Taro is commonly known as yam, kalo, dasheen, edo, madhumbe, marope, magogoya, patra, arbi or godere.